7ezbat Frequently Asked
Questions

7ezbat requires a valid government-issued photo ID for KYC verification — a Bangladesh National Identity Card (NID) or a valid passport is accepted. You will also need to provide proof of your registered mobile number. KYC is completed before your first withdrawal is processed and usually takes between 12 and 24 hours on business days.

No. 7ezbat strictly allows one account per person, per household, and per device. Duplicate accounts are detected during KYC checks and will be permanently closed. Any balances or winnings in a duplicate account will be voided. If you have accidentally created two accounts, contact support immediately via live chat to merge or close the duplicate.

Use the 'Forgot Password' link on the 7ezbat Login page. Enter the email address or mobile number registered to your account and you will receive a reset link or OTP within a few minutes. If you no longer have access to your registered email or mobile number, contact our 24/7 support team via live chat to verify your identity and regain access.

To permanently close your 7ezbat account, contact the support team via live chat and request account closure. Before the account is closed, any verified real-money balance will be returned to your registered withdrawal method. If your reason for closing is gambling-related distress, our team can also activate self-exclusion as an alternative — please let us know and a specialist will assist you.

To deposit via bKash on 7ezbat, go to the Deposit section of your account, select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the bKash Send Money transaction to the displayed merchant number. Deposits via bKash are credited to your 7ezbat account within minutes under normal network conditions.

Nagad deposits on 7ezbat are processed instantly in most cases and your account balance is updated within 2 to 5 minutes of a successful transaction. If your Nagad deposit has not reflected after 15 minutes, please contact 7ezbat support via live chat with your Nagad transaction ID and the deposit amount so the team can investigate and credit manually if needed.

The minimum deposit on 7ezbat is ৳200 for mobile banking methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, or Sonali Bank, the minimum deposit is ৳500. Visa and Mastercard minimums may vary. Please check the Deposit page in your account for the current minimums applicable to your chosen payment method.

The minimum withdrawal amount on 7ezbat is ৳500 for all mobile banking methods (bKash, Nagad, Rocket, Upay) and ৳1,000 for bank transfers. Withdrawals require a completed KYC verification before they can be processed. 7ezbat does not charge a processing fee on standard withdrawals, though your bank or mobile banking provider may apply their own transaction charges.

Withdrawal processing times on 7ezbat depend on the method used. bKash, Nagad, and Rocket withdrawals are typically processed within 1 to 4 hours during business hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank can take 1 to 3 business days. First-time withdrawals may take slightly longer as KYC verification is completed at that stage.

7ezbat does not charge any platform-level fees on deposits or withdrawals. However, third-party providers such as bKash, Nagad, Rocket, or your bank may apply their own transaction charges, which are outside 7ezbat's control. Check your mobile banking app's fee schedule or contact your bank directly if you are unsure about charges on their end.

Yes, Rocket (Dutch-Bangla Bank's mobile banking service) is a fully supported deposit and withdrawal method on 7ezbat. To deposit via Rocket, select it from the payment method list in your account's Deposit section and follow the transaction instructions. The same Rocket number used for deposits should also be used for withdrawals to avoid payment matching issues.

7ezbat offers pre-match and live in-play betting on cricket matches including the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international Test and ODI series featuring the Bangladesh Tigers. You can bet on match winner, top batsman, total runs, wickets, and dozens of other markets. Odds are updated in real time during live matches.

BPL betting on 7ezbat follows standard cricket betting rules: a match must reach a minimum of the Duckworth-Lewis method completion threshold for bets to stand. If a match is abandoned before that threshold, all bets are voided and stakes returned. In-play bets placed after an event has occurred (e.g., a wicket or boundary) but before odds are updated are also voided.

Yes, 7ezbat is fully optimised for mobile play on both Android and iOS devices. The platform runs through your mobile browser — no app download is required. The mobile version supports all features including deposits via bKash and Nagad, live casino games, slots, cricket betting, and account management. A fast internet connection (4G recommended) ensures the best experience.

7ezbat offers hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. Games range from classic 3-reel slots to modern video slots with bonus rounds, free spins, and progressive jackpots. You can filter by provider, volatility, or theme on the Slots page. New titles are added regularly, so the library is always growing.

All games on 7ezbat are supplied by certified third-party providers whose RNG (Random Number Generator) systems are independently tested and certified for fairness. Pragmatic Play, Evolution Gaming, NetEnt, and other providers on the platform are audited by recognised testing laboratories. 7ezbat does not modify game outcomes — results are determined entirely by the provider's certified RNG.

RTP varies by game and provider, but most slots on 7ezbat carry an RTP between 94% and 97%. The RTP figure for each game is published by the provider and can usually be found in the game's information or paytable section. A 96% RTP means that, over a very large number of spins, the game returns ৳96 for every ৳100 wagered on average — individual sessions can vary significantly.

7ezbat offers a welcome bonus to new players on their first deposit. The specific bonus percentage and maximum amount are displayed on the Promotions page and may change periodically. To claim the welcome bonus, opt in during the deposit process. Bonuses are not automatically applied — you must actively select the offer before completing your first deposit.

Wagering requirements on 7ezbat bonuses specify how many times you must play through the bonus amount before it can be withdrawn as real money. For example, a 30x wagering requirement on a ৳1,000 bonus means you must place ৳30,000 in qualifying bets before withdrawal. Full wagering terms for each promotion are listed on the individual offer page — always read these before claiming.

Yes, all bonuses on 7ezbat have an expiry period, which is stated on the individual promotion. If the wagering requirement is not completed within the expiry window, the bonus and any winnings derived from it will be removed from your account automatically. The expiry countdown typically begins from the moment the bonus is credited, not from when you start playing.

7ezbat rewards regular players through an ongoing loyalty programme where points are earned on qualifying bets placed on slots, live casino, and sports markets. Accumulated points can be exchanged for bonus credits or real-money rewards. Higher-tier players receive benefits including faster withdrawals, dedicated account managers, and exclusive reload bonuses. Details of the current loyalty tiers are available on the Promotions page.

Whether a bonus can be used on cricket betting at 7ezbat depends on the specific promotion. Some bonuses are restricted to slots or casino games only, while others cover sports markets including cricket, BPL, and IPL betting. The eligible game categories are always listed in the individual bonus terms. Using a bonus on an ineligible game type may result in the bonus being forfeited.

Yes, 7ezbat regularly runs seasonal promotions aligned with major events in Bangladesh, including Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh (Bengali New Year), and high-profile cricket seasons such as BPL and the ICC T20 World Cup. These limited-time offers may include enhanced deposit bonuses, free bet credits, or prize draws. Check the Promotions page during these periods for active offers.

7ezbat operates as a secure online gambling platform using SSL encryption to protect all player data and financial transactions. The platform integrates with trusted local payment systems including bKash, Nagad, and Rocket, and all games are supplied by internationally certified providers. Player funds are held separately from operational funds to ensure they are protected.

7ezbat uses industry-standard SSL (Secure Socket Layer) encryption on all pages and transactions, meaning your personal details and payment information are transmitted securely at all times. 7ezbat does not store full card numbers on its servers. Access to your account data internally is restricted on a need-to-know basis. For full details, see the Privacy Policy on this site.

You must be 18 years of age or older to register and play on 7ezbat. This is a strict requirement enforced during the KYC verification process. Any account found to belong to a person under 18 will be immediately closed and all funds returned. 7ezbat is committed to preventing underage gambling and relies on players to provide accurate age information during registration.

Deposit limits on 7ezbat can be set directly from your account's Responsible Gaming settings. You can choose a daily, weekly, or monthly deposit cap in BDT. Once set, a deposit limit takes effect immediately and cannot be increased for a mandatory cooling-off period. Decreasing your limit takes effect instantly. This tool is designed to help you stay in control of your gambling spending.

If gambling is no longer feeling like entertainment and is causing stress, financial pressure, or relationship difficulties, 7ezbat's responsible gaming tools are available immediately in your account settings — including deposit limits, session time-outs, and self-exclusion for periods from 6 months to permanent. You can also contact our 24/7 support team via live chat; a trained specialist will assist you confidentially and without judgment.