Responsible Gaming
at 7ezbat
7ezbat is committed to providing a safe, fair, and controlled gambling environment for all players across Bangladesh. Our responsible gaming tools — including deposit limits, self-exclusion, and time-out features — are available to every account holder, free of charge, at any time.
Our Commitment to Responsible Gaming
7ezbat takes responsible gaming seriously. As Bangladesh's trusted online casino and sports betting platform, we recognise that a small number of players may develop unhealthy gambling habits. Our responsible gaming programme exists to identify those players early, provide them with effective tools to regain control, and connect them with professional support when needed.
Every measure described on this page is available to all registered 7ezbat account holders at no cost. These tools are accessible through your account settings at any time — you do not need to contact support to activate a deposit limit or a short-term time-out. For more permanent measures such as long-term self-exclusion, our support team is available 24/7 via live chat to assist you immediately.
We also enforce strict platform-level protections: rigorous age verification at registration, identity checks before withdrawals, and automated monitoring of gameplay patterns that may indicate a player is experiencing difficulties. Where our monitoring flags a concern, our responsible gaming team will reach out directly via the contact details on your account.
Player-First Approach
Every feature on 7ezbat is designed with player wellbeing in mind. Responsible gaming controls are never hidden — they sit prominently in your account settings and are just as easy to activate as placing a bet.
Automated Pattern Detection
7ezbat's platform monitors gameplay activity for patterns associated with problem gambling — rapid bet escalation, extended unbroken sessions, and repeated large deposits immediately after losses.
24/7 Human Support
Our support team is staffed around the clock, Bangladesh Standard Time (UTC+6). Any player who contacts us with responsible gaming concerns is immediately routed to a trained specialist — not a bot.
Instant Account Controls
Deposit limits, bet limits, loss limits, and session time limits can all be activated instantly from your account dashboard. Increases to limits require a mandatory 24-hour cooling-off period before they take effect.
Self-Exclusion Programme
Players who feel they need a complete break from gambling can activate self-exclusion for periods ranging from 30 days to permanent closure. During exclusion, your account is locked and promotional communications are stopped immediately.
Marketing Opt-Out
If you find promotional emails or bonus offers to be a trigger, you can opt out of all marketing communications from 7ezbat at any time. This will not affect your ability to use the platform or access your account balance.
Age Restriction & Verification
7ezbat strictly enforces an 18+ age policy. Gambling is not permitted for anyone under the age of 18, without exception. This policy applies to all products on the platform: casino games, live dealer tables, slots, and sports betting including cricket, football, kabaddi, and all other markets.
During registration, all players are required to confirm that they are 18 years of age or older. Before any withdrawal is processed, our compliance team conducts a full Know Your Customer (KYC) identity check, which includes verification of date of birth against a government-issued identity document such as a Bangladesh National Identity Card (NID) or passport.
If our verification process determines that a player is under 18 years of age, the account will be closed immediately, all winnings will be voided, and any deposits made will be returned to the originating payment method where possible. Any attempt to bypass age verification using false documents will be treated as fraud and reported to the relevant authorities.
Deposit Limits
One of the most effective ways to keep gambling within a budget you are comfortable with is to set a deposit limit on your 7ezbat account. Deposit limits cap the total amount you can add to your account within a defined time period, regardless of how many transactions you make or which payment method — bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer — you use.
7ezbat offers three deposit limit periods: daily, weekly, and monthly. You can set any combination of these simultaneously. For example, you might set a daily limit of ৳1,000, a weekly limit of ৳5,000, and a monthly limit of ৳15,000.
| Limit Type | Effect | Activation | Increase Waiting Period |
|---|---|---|---|
| Daily Deposit Limit | Caps total deposits within any 24-hour rolling window | Immediate | 24 hours before increase takes effect |
| Weekly Deposit Limit | Caps total deposits within any 7-day rolling window | Immediate | 7 days before increase takes effect |
| Monthly Deposit Limit | Caps total deposits within any 30-day rolling window | Immediate | 30 days before increase takes effect |
| Loss Limit | Stops play when net losses within a period reach the set threshold | Immediate | 24 hours before increase takes effect |
| Bet Limit | Sets a maximum stake per individual bet or spin | Immediate | 24 hours before increase takes effect |
Reducing an existing limit takes effect immediately. Increasing a limit or removing a limit entirely is subject to a mandatory cooling-off period (see table above) to protect players from impulsive decisions made during a losing session. This cooling-off period cannot be waived by contacting support.
Time-Out Features
A time-out is a short-term break from gambling that temporarily deactivates your ability to log in, place bets, or make deposits. It is designed for players who want to step away from the platform for a defined period without permanently closing their account. Your account balance is preserved and will be available when the time-out expires.
7ezbat offers time-out periods of 24 hours, 48 hours, 7 days, and 30 days. Once a time-out is activated, it cannot be shortened or cancelled before the selected period has elapsed. During a time-out, all promotional emails and bonus notifications are also suspended for the duration.
24-Hour Break
A brief cooling-off period. Useful after a frustrating session or when you feel you need to reset your mindset before playing again.
Instant Activation48-Hour Break
Two full days away from the platform. A good option when personal or professional stress is influencing your gambling decisions.
Instant Activation7-Day Break
One week away. Recommended for players who have noticed that gambling is taking up more time or money than originally intended.
Instant Activation30-Day Break
A full month off. This option is appropriate when you recognise a consistent pattern of behaviour that you want to interrupt decisively.
Instant ActivationSelf-Exclusion
Self-exclusion is a stronger, longer-term measure for players who feel that they need a significant break from gambling. Unlike a time-out, self-exclusion is intended as a serious commitment to stopping gambling for an extended period and is treated accordingly by 7ezbat.
Players may apply for self-exclusion for a minimum period of 6 months, with options extending to 1 year, 2 years, 5 years, or permanent exclusion. To activate self-exclusion, please contact our support team via live chat on the platform — a trained responsible gaming specialist will process your request immediately and your account will be locked within minutes.
During the self-exclusion period, the following actions are taken by 7ezbat:
- Your account is locked and you cannot log in, deposit, or place bets.
- All bonus and promotional communications are permanently stopped for the duration.
- Any verified real-money balance in your account at the time of exclusion can be withdrawn — contact support and we will process this for you without requiring you to log in.
- Our systems will flag your account to prevent any accidental reactivation by support staff.
- If you attempt to register a new account during the exclusion period, our systems will detect the match and close the new account immediately.
At the end of a fixed-term self-exclusion period, your account will not be automatically reactivated. Reactivation requires a deliberate request from you, followed by a mandatory 24-hour reflection period before access is restored. Permanent self-exclusion cannot be reversed under any circumstances.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following behaviours are commonly associated with gambling that has moved beyond healthy recreation. If several of these apply to you, we strongly encourage you to use one of the responsible gaming tools described on this page or to contact our support team for a confidential conversation.
- Spending more money on gambling than you originally planned, on a regular basis.
- Chasing losses — placing more bets in an attempt to win back money you have already lost.
- Gambling with money set aside for essential expenses such as rent, food, utility bills, or school fees.
- Borrowing money from family members, friends, or informal lenders to fund gambling activity.
- Feeling anxious, irritable, or restless when you are unable to gamble or when you try to reduce your gambling.
- Spending increasing amounts of time gambling, often at the expense of work, study, family, or social commitments.
- Concealing the amount of time or money you spend gambling from people close to you.
- Gambling as a primary way of relieving stress, boredom, loneliness, or emotional distress.
- Repeated unsuccessful attempts to reduce or stop gambling on your own.
- Neglecting personal health, hygiene, or responsibilities as a result of time spent gambling.
Self-Assessment Questions
The following questions are adapted from widely used responsible gambling screening tools. Answer them honestly — only you will see your responses. If you answer "Yes" to three or more of these questions, we encourage you to contact our support team or activate one of the protective tools available on your account.
Getting Help & Support
If you believe your gambling has become a problem — or if a friend or family member has expressed concern about your gambling — please reach out. Asking for help is a sign of strength, not weakness, and it is the most effective first step toward regaining control.
7ezbat's responsible gaming support team is available 24 hours a day, 7 days a week, via live chat on the platform. You can also send an email to [email protected] with the subject line "Responsible Gaming — Urgent" and a specialist will respond within 2 hours during standard business hours (BST, UTC+6).
Live Chat Support
The fastest way to reach our responsible gaming team. Available 24/7, directly on the 7ezbat platform. Responses within minutes. Your conversation is confidential and will not affect your account standing.
Email Support
Send your message to [email protected] with subject "Responsible Gaming". Our team responds within 2 hours during business hours and within 6 hours at all other times (BST, UTC+6).
Account Self-Service Tools
Log in to your 7ezbat account and navigate to Account Settings to find all responsible gaming controls — deposit limits, loss limits, session reminders, time-out, and self-exclusion — in one place. No support agent needed.
External Resources
If you need independent counselling beyond what 7ezbat can provide, we encourage you to speak with a trusted mental health professional, a community counsellor, or a family support service in your area across Bangladesh.
We also encourage friends and family members who are concerned about a loved one's gambling behaviour to contact us. With the account holder's permission, we can discuss the tools available and help coordinate a responsible gaming intervention. Family members who contact us without the account holder's knowledge will be provided with general guidance only, in line with our privacy obligations.
7ezbat is committed to continuously improving its responsible gaming programme. We regularly review our tools, policies, and support processes against best practices in the global online gambling industry. Player feedback on our responsible gaming features is always welcome — please share your thoughts with our support team via live chat or email.
Ready to Play Responsibly?
Set your limits, review your play history, and enjoy 7ezbat's full game library — slots, live casino, cricket betting, and more — on your own terms and within your own budget.